Urban Route — NEMT Fleet Management
Non-Emergency Medical Transport (EMT) Cross-platform fleet management suite for Admin, Driver & Passenger apps with real-time ride sync.
The Problem
NEMT operators rely on phone calls for dispatch with no live tracking of NEMT drivers, no self-service booking of patients, and no automatic updates from drivers to patients — resulting in missed pickups and a poor patient experience.
The Solution
Three interconnected apps – Admin (dispatch + fleet overview), Driver (trip management + navigation), Passenger (booking + live ride tracking). Rides sync in real time throughout the lifecycle.
What I Built
Wrote all three apps from a single codebase targeting Web, iOS and Android, with Supabase Realtime providing live location and trip status sync, and using adaptive update frequency (frequent when on the move, less when idle) for battery optimisation.
Outcome
Eliminated all phone-based dispatch systems entirely, passengers self booked and real-time tracking of their ride, operators had full fleet visibility and missed pickups were significantly cut down.
Future Scope
AI-driven route optimisation for consolidating close-in pickups. Automated insurance & compliance reporting. Hospital integration for pre-booked medical transport. You can deploy it in the Supabase App Store, Play Store, and Web. The two-day presentation series will be held at the SkyeDeck in Munich.The two-day presentation series will take place at Munich's SkyeDeck.